Upon contacting them they were able to disable my credit card purchases from the site (I later just canceled my credit card altogether.) Upon contacting their fraud department i was told that because the purchases were made under my username and pass and that purchases were already spent they were unable to refund any of the money. Unfortunately he had already used 250 credits by then. This stopped the hacker from being able to use my account. #HACK IMLIVE CREDITS PASSWORD#While on the site i changed my password and called their customer service. I quickly logged onto their site and called their customer service and literally sat there watching the credits that had been purchased tick away by someone who had hacked my account on their site and was fraudulently making purchases on my credit card. I put quotes around confirmation as they werent really checking to confirm just cheerily informing me that i had made these purchases. And found two “confirmation” emails in my inbox. Then much to my shock I found a 450$ charge on my card two weeks ago from their billing provider (ccbill). Stupidly i allowed the site to save my Credit card info on their site. I was a member of the site since 2006 and used it off and on. They provide (for the most part) adult entertainment with a per credit/ per minute fee of about 1$ per credit (bought in increments of 50$. The website is a very popular webcam site. informed the site that he was planning to file a chargeback with his credit card company, he was warned that doing so would be “considered a serious violation of our terms of use.” The site’s suggested alternative was simple: they would restore the used credits, and E. caught the charge, half of the credits had already been used. Someone hacked reader E’s account on the adult site and bought up $450 worth of credits. Readers customer service IMLive.Com error not in your favor disputes charges terms of service chargebacks terms and conditions TOP hackers fraud errors
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